Repairing roller shutters: common faults and how to ask

Stuck shutters, broken straps or damaged slats: the most common faults, what to check and how to request a repair.

2 min read ·

A shutter that will not go up, come down or close properly is a daily annoyance, and with the Costa del Sol heat and sun it is a real problem. These are the most common faults and how to request a repair.

The most frequent faults

The strap or cord frays or breaks with use. The strap winder, the box where the strap is rolled, wears out or comes loose. Slats bend, crack or come apart. The axle or the spring in the box loses strength, and on motorised shutters the motor, remote or switch may fail.

What you can check yourself

Check that nothing blocks the guides, such as dirt, paint residue or a slat out of place. See whether the strap is visibly worn and whether the shutter goes down but not up, or the reverse. On a motorised shutter, try the remote or switch and check there is power. With this information the professional arrives better prepared.

When to call a professional

If the box has to be opened, or the axle, spring or motor replaced, or slats changed, it is better done by a professional: a heavy shutter that drops suddenly can cause damage or injury. Do not force a stuck shutter, because you may make the fault worse.

Why not to wait

A shutter that no longer closes fully lets heat in and reduces the security of the home. Repairing it in time usually costs less than replacing it and stops the problem spreading to the rest of the mechanism.

How to describe the job to get accurate offers

Say how many shutters are faulty, what type they are (roller, slatted, motorised), what symptom you see and since when. Add photos of the shutter, the box and the strap or motor. If there are several shutters, request them together so they can be done in one visit.

Maintenance

Clean the guides, avoid forcing the shutter and check it before summer. Our guide to keeping your home cool with shutters and blinds has more tips.

Find a professional near you

See shutter repair in Málaga, in Marbella, in Fuengirola or in Estepona. Describe the fault, compare offers and book with secure payment. A professional can be with you within 2 h: we do everything we can.

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