How to find a reliable plumber or electrician

Practical tips to find a trustworthy plumber, electrician or handyman: describe the problem well, compare offers and know what to do in an emergency.

2 min read ·

A leak at night or a dead socket in the middle of a heatwave is not the moment to start searching. A few habits make it much easier to find someone reliable.

Describe the problem precisely

Say what is happening, where, since when and what you have already tried. Add photos or a short description of the equipment (brand, age if you know it). The clearer the problem, the closer the offer will be to the final cost.

Compare offers, not just prices

Look at the scope of the offer: what is included, when the professional can come and how long the job should take. A very low price with a vague scope often means extras later. Read the ratings and reviews and see how the professional answers your questions in the chat.

Agree on the details before the visit

Confirm the date, the time slot and how the professional gets in. For flats and communities, check access rules and working hours with your administrator. Keep the conversation in the app: it is a record of what was agreed.

Professionals are already verified

You do not need to check a professional's identity or registration: on DomiloApp everyone goes through an identity check (ID and selfie), a check of their business and approval by our team before receiving requests. What you can look at are the ratings: proposals are ordered taking into account other clients' reviews, the share of requests each professional answers and how quickly they do, and a badge highlights those who usually reply fast.

In an emergency

If you smell gas, see sparks or have a serious leak, first make the situation safe: close the water or gas supply, switch off the power at the main switch if it is safe to do so, and call the emergency number 112 if there is any danger. Then request a professional to repair the cause.

Common jobs

For the full process, see the guide to booking.

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