Whether you want a weekly visit or a one-off deep clean, a few minutes of preparation make the difference between a good result and a disappointing one.
1. Define what you need
Write down the size of the home, the number of bathrooms, the rooms to clean and any extras: windows, oven, fridge, ironing, terrace. Say whether you want a regular visit or a single clean. A precise request gets comparable offers; a vague one gets guesses.
2. Check what is included
Ask who provides the products and equipment, and whether a specific product is needed for delicate surfaces. If you have pets or allergies, say so. For tasks such as ironing or upholstery and textile cleaning, mention the quantity or the items.
3. Compare more than the price
Look at ratings and written reviews, the number of jobs done and how the professional answers your questions. A quick, clear and polite answer in the chat is a good sign. Check that the offer states the price and the time slot, and that it matches your description.
4. Agree how access works
If you will not be home, explain how the professional gets in (key box, neighbour, concierge) and agree the details in the chat before the visit. Mention alarms, pets and rooms that must stay closed.
5. Check the result and give feedback
Once the clean is done, walk through the home with your list. If something was missed, tell the professional in the chat. After the professional declares the service complete you have 72 hours to confirm it, rate it or report a problem.
6. Make it regular if it works
If the first visit goes well, a recurring visit saves you from organising it every time. For example, you can look at home cleaning in Marbella or in Fuengirola, and use our guide to booking to see how offers and payment work.