When you create a request on DomiloApp, you do not have to search for anyone: the request reaches suitable professionals and you compare what they propose. Here is how it works and what part reviews play.
Who receives your request
The request goes to professionals who offer that service, cover your area and are available, with priority given to those closest to your address. All of them have first gone through an identity check (ID and selfie), a check of their business and approval by our team. You do not have to verify anything yourself.
How proposals are ordered
Interested professionals send you a price and a time slot. The app orders proposals from most to least reliable, taking three things into account: reviews from other clients, the share of requests the professional answers and how quickly they do so, based on recent activity. Reviews weigh the most in that order.
What happens with new professionals
Someone who has just started and has no history is neither favoured nor penalised: they simply appear after those who have already shown their reliability. As they complete jobs and receive reviews, their position reflects their real work.
The fast-reply badge
Professionals who answer most requests, and do so quickly, display a badge showing it. It helps when you need someone soon.
How reviews work
When the service ends, you have 72 hours to confirm it, rate it or report a problem. Your review helps other clients and makes professionals who do good work appear earlier. If something went wrong, our support team looks into the case.
How to choose between proposals
Do not look at price alone: compare the content of the offer, the time slot, the reviews and how the professional answers your questions in the chat. The price of the proposal you accept is the price you pay, and the payment is only released when you confirm the service.
Try it
Describe what you need and compare: see, for example, home cleaning in Málaga, plumbing in Marbella or massage in Fuengirola. For the full process, read our guide to booking a home service.